Trainee IT & Telecoms Technician


Job summary

Coconut Lime
Up to £23k based on experience
Trainee IT & Telecoms Technician
IT & Telecoms
Contract Type:
Full Time
Expiry Date:

About the job

Love finding solutions to technical problems?
Looking for a company that values its employees and provides a fun and caring environment? 
If you enjoy helping people solve their telecoms and IT queries, you'll love this role!
Your daily tasks will involve liaising with customers, providing support and advice.
You'll be part of a company that is committed to providing an exceptional level of delivery at all times
Being used to managing your own workload and working autonomously will stand you in good stead for enjoying this job.
You will ideally have experience in telecoms, including experience of VoIP, although this isn't vital.
You will be confident in all aspects of customer service. Speaking with lovely, happy customers to help them with their telephone system will be part of what you do.
Having a cheerful and friendly outlook is a key aspect of this role.
You'll have the chance to be involved in first line support, running tests and identifying issues.
Remote support via online portals will also be something you'll be trained in. You'll be confident providing initial training to clients and the role will involve a timely, friendly and efficient handover service upon final set-up.
The opportunity to offer additional services to clients, such as music-on-hold, mobile phones and further handsets is also available.
The role offers a fantastic career in telecoms, along with a competitive salary of up to £23k.
The company is a name you're going to be hearing a lot more of as this year is going to bring enormous expansion for them. 
I appreciate your CV may not be problem, just send me what you have. We can chat through and fill in the gaps.

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