Telecoms Billing Analyst

Our client is a successful and rapidly growing telecommunications business that provide a customer billing platform to the telecoms sector.

Responsibilities:

Build a relationship with prospects and new customers to fully understand existing customer data, processes and operations
Understand and capture customer migration / conversion requirements including data mapping, cleansing and de-duplication
Work with stakeholders on their billing migration project including agreeing timelines, resources, milestones and testing for their new system implementation
Pro-actively identify and address or escalate issues that can impact project deliveries
Run Data Analysis and Billing workshops with stakeholders before, during and after migration
Data manipulation and investigation, resolving and responding to queries from inside and outside the business
Take the lead for data migration including parallel bill run activities in Test and Live environments
Review and report data migration and parallel bill run results
Assist customers in reviewing data migration and parallel bill run results
Creation of hand over documentation and performing training to the customer and internal teams
Provide primary billing support of new customers for an agreed period following go live
Report against agreed KPIs for key stakeholders
Provide ongoing operational input, guidance and support to clients.

Key Qualifications and Skills

·Experience in working in the telecoms industry with a good understanding of telecoms billing is essential
Experience on one or many of these billing platforms would be beneficial:

Abillity, Eclipse, EBillz, Clarity, Intelligent Billing, Affinity or Elevate

United Kingdom