Systems Analyst (Dynamics 365)

Reigate, Surrey

Job summary

Opus Technology
£50,000 DOE
IT & Telecoms
Contract Type:
Full Time
Expiry Date:

About the job

How would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “World Class” in the Best Companies to work for Awards?

Due to our impressive consistent growth and strong ambitions within the IT & Telecoms sector, we are currently recruiting for a Systems Analyst who has similar values, looking to work with some awe-inspiring people in an inclusive and supportive environment that offers valuable training and career development. This role will have overall accountability for the integrity of our business data and management reporting.

Join our Service Delivery Team

Working with our Business Analyst, you will be supporting the improvement of our business efficiency through analysis of internal processes aligning them with the capabilities of Microsoft Dynamics and associated tools.

You will have the confidence to engage with the business to identify value add opportunities and contribute to the overall health and optimal use of business systems.

You will be jointly responsible for analysing data that supports the organisation's goals, optimising the use of Microsoft Dynamics and other business systems.

You will also assist in the management of the full life cycle including requirements gathering, scoping, third party development, implementation, testing, training, and documentation of all medium to large business system change requests.

Salary up to £50,000 DOE

25 Days Holiday + 8 Bank Holidays

Optional Hybrid working (3 days a week in Reigate)

Other organisations may call this role Junior Process Analyst, Functional Consultant, Junior Business Analyst, Business Process Analyst or Junior CRM Specialist.

Who are we looking for?

We are seeking a logical problem solver with:

    3 years as a Systems Analyst with experience in process optimisation

    Exposure to Microsoft Dynamics 365 and ability to implement small changes

    The ability to create reports using Power BI, Dashboards, Advanced Find & Report Builder (SSRS)

    Experience working with cross functional teams including Project management and software development

    The ability to identify and implement process improvements

    Experience in digital transformation change management

    Any knowledge of Union Street aBILLity, Hubspot, is desirable

What can Opus offer you?

    Free daily breakfasts in the office

    Regular companywide events

    Monthly 'shining star' employee recognition awards

    Pension and life insurance

    Refer a friend scheme (£1,000)

    Mental health, financial and legal support

    Training and development plans

    State of the art offices

    Option to buy and sell holiday

    Employee Dream Ball - Quarterly chance to win £2.5k towards a dream

Culture is important to us as are our values

Work together to win together

Be brave and think differently

Own it and never give up

Strive to be the best

Stay curious and keep learning

Meet Opus

Established in 1992, Opus integrates best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while leveraging best of breed technology partners such as Microsoft, Mitel, 8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status.

We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service.

We are a Disability Confident employer and Living Wage accredited.

Become part of our success story

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