About the job

Senior Account Manager

(Business Development)

Our vision is to be the most trusted provider of business critical technology that solves our clients’ issues, all from a business culture that is and al

At The Client , we provide ISP (internet service provider), MSP  (managed service provider), UcaaS (unified communications as a service) and MSSP (managed security service provider) technologies across  our own national core network. When you couple our leading edge product portfolio and an exceptionally reliable network with what we believe is our biggest asset, The Client ’s people, our experts. re continuously developed and given to ensure they have the expertise that transforms an  customer experience 

That’s why our vision is to be the most trusted provider of business-critical technology – this includes solutions from our roots of dedicated connectivity, which we are still one of the strongest and UCaaS, through to cyber protection that keeps every business tech safe. It means enabling our clients to compete on a global scale.

There is no better time to join The Client . We are continuously innovating by embracing our customer challenge, matches 

these with the best technologies and empowering our people to deliver the most reliable and secure solutions to our customers every day.

We are looking for our customer first, Senior BDM/AM with a track record of hitting and exceeding targets in the ISP, MSP or telecoms industries, over multiple year.

Our approach is based on our three values of tenacity, authenticity and being one team.. We champion these values by exhibiting six behavior’s in our every day work lives: We make a difference every day, We think like leaders, We focus on the customer, We embrace our differences, We are one team, We celebrate success. Everything we do ensures that our customers come first and we are striving towards the same goal. 

The Client  is already trusted to manage over 2,000 connectivity services globally for the UK’s market-leading businesses. By joining us you can help us continue to find solutions to our clients most pressing issues. 

The Role

This role is responsible for hitting Revenue, GP targets along with other KPI’s to support The Client  in fulfilling its growth ambitions and plan. The role allows this to be done by generating new and additional business via existing customers, and also by targeting specific verticals or territories to uncover and close new logo opportunities. You will also have warm leads from our already developed and proven lead sources that will support you in achieving your targets.

What will you get from us?

This sales role is like no other. We truly set you up to succeed.

• Work in a unique role that is 50/50 focused on winning additional business from existing accounts and also developing a well supported new business strategy.  
• Along with the opportunities you uncover from your own business development activities and from engaging with your existing accounts, you will also benefit from our existing and proven lead generation channels. 
• A chance to join a growing and innovative business that has onboarded 7+ new products that our clients have asked for including the latest in Cyber technology and services. 
• A customer relationship management team who own customer service and support you within your clients. You will  be responsible purely for the sales elements and opportunities that are uncovered from within these accounts, allowing maximum focus.
• A supportive environment, with a people and culture team that are dedicated to ensure that employees at The Client  feel cared for and heard.
• A culture of ‘customer first’ where all teams work as a cohesive unit, pulling in the same direction to deliver the precise services our customers expect and need, whilst delivering an excellent customer experience.

What you must have:

The attributes we ask that anyone considering this position should have include are:

• A customer first and can do mentality in everything you do at work.
• A proven track record of constantly hitting and exceeding sales targets of similar services in the ISP, MSP, Telecoms industries.
• Someone who strives to perform above the standards of their peers and competitors
• Experience in either a similar or more senior role with evidence of over-achievement, but either way with the ambition and motivation to now take a step forward to advance your career.
• An innovative approach in your customer service/sales approach technique; always focusing on finding the solution.
• You have a solid working knowledge of the ISP market and complex internet solutions (MPLS, SD-WAN, Ethernet, AI-WiFi) but you can break it down and explain it at any level.

Bonus points:

Experience that is not essential but that will support you in being successful more quickly would include:

• Existing relationships with businesses or contacts who could potentially have a requirement for The Client  services.
• Success working for a similar sized growing SME business

More about key responsibilities  

• Arrange meetings with a range of clients to understand their opportunities, challenges and IT projects, positioning how The Client  can support and add value.  
• Complete Account Development plans, setting objectives for mitigating risk and uncovering new opportunities across a variety of different accounts, and increasing our profile within our clients.  
• Establish a core focus for prospect activity (territory/vertical market) 
• Build the go to market message and proposition into your target market 
• Build a sustainable pipeline of sales opportunities that will support the delivery of monthly sales targets.  
• Propose and present products and services to customers in a well structured, professional manner, overcoming objections and closing business successfully. 
• Qualify opportunities stringently with key decision makers   
• React quickly to any inbound leads to qualify, quote and convert sales opportunities   
• Support marketing campaigns by proactively uncovering new logo opportunities (via LinkedIn, personal networks etc) 
• Understand and position the full The Client  portfolio across Connectivity, Voice and Security 
• Generate dependable pipeline cover at 3:1 of the Monthly Sales Target 
• Continuously update CRM   

Equality is important to us

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.