IT Sales Specialist

About the job

As an IT Sales Specialist you will be able to generate your own sales from a variety of sources and create high-quality proposal documentation, as well as possess the ability to work with Pre-Sales and Account Managers to effectively guide our customers through the sales process. 

If you have experience working within a fast-paced, high-pressure sales environment and possess unbeatable sales knowledge and high-level communication skills - we want to hear from you. 

Reporting to the Head of the Department, the key activities and responsibilities of the role are as follows: 

•  Proactively engage and manage your internal customers (Account Managers, Account Directors, Internal Account Managers) and demonstrate your value and professionalism within customer meetings.

• Provide a detailed Account Development Plan (ADP) type handover to the account owner once the sale has been completed

• Provide training to your colleagues to enable them to identify an opportunity for your speciality.

• Provide an accurate weekly forecast to your Manager, as requested.

• Collaborate with marketing on projects that will help to drive growth by sharing your specialist product knowledge and sales experience.

• Creating detailed proposal documents, often as part of a formal bidding process, which is largely dictated by the prospective customer - you will be a major stakeholder for this within your speciality.

• Follow up with each Account Director, Account Manager, and also with the customer once solutions have been delivered to offer support and additional upsell opportunities.

• Adhere to and excel at all business KPIs with a positive mindset.

• Present to the Communications Board once a quarter or as required.

• Work with Marketing to produce case studies on all successful sales.

• Speaking to and liaising with suppliers when needed to support ‘winning’ the business.

The person specification, skills, knowledge and competencies required for the role are as follows: 

ESSENTIAL: 

• Proven & relevant specialist knowledge within your area.

• Demonstrable experience and a proven track record in attracting new business and managing the sales process end to end.

• Previous experience in developing a positive working relationship with new customers to achieve sales targets.

• A confident, innovative, creative and decisive approach to customer interactions and resolving customer issues.

• Excellent attention to detail to ensure the information being shared is always accurate and reliable.

• Excellent verbal and written communication skills.

• The ability to show your resilience, self-motivation and a commitment to self-development with a desire to achieve positive outcomes regardless of the challenge.

• Good commercial acumen and a thorough understanding of the business and industry in which we operate.

• Ability to produce reports and present complex data to a wide range of audiences.

• A skilled and active listener, with demonstrable experience in fulfilling a customer’s requirements. 

• Troubleshooting and problem-solving skills, with a solution-focused approach.

• Highly motivated to manage your own workload and responsibilities with effective use of time to manage own diary.

• Contributes to the overall success of the business by staying focused on your own performance, sharing knowledge, expertise and resources with the wider team.

• Full valid UK driving licence as there is a requirement to travel regularly throughout the UK to visit customers.

DESIRABLE:

• Qualifications within your specialist area.

• Previous experience dealing with complex solutions and their implementation.

For more details about the company and our virtues, please look at the attached Job spec PDF.