ISP Operations Specialist

About the job

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo Group, LLC, (Zayo) a fast growing, global telecommunications service provider is seeking an ISP Operations Specialist for its Zayo Networks business unit.  

This role will support the ISP department and will report into the Director of ISP and Real Estate

SUMMARY: 

To assist in the day to day running of the ISP team within the Operations group, the administration of financial documents and Data Center (DC) portals, and working closely with elements from within the business including Project management and Finance.

DUTIES AND RESPONSIBILITIES: 

• Create Purchase Orders in SalesForce
• Run Reports from Salesforce
• Update new vendor account details on Salesforce
• Handle Intercos within SalesForce
• Administer access related to the different DC portals and manage access Lists
• Onboard new DC portals
• Provide AD HOC support with Access related issues
• General support for the ISP team undertaking miscellaneous tasks

QUALIFICATION REQUIREMENTS: 

• A broad experience of telecommunications or IT industry would be desirable
• Experience of using Salesforce would be advantageous.
• Good knowledge in the use of IT systems and standard office software packages is expected.
• Attention to detail 
• Strong work ethic and ability to effectively manage a high-volume workload
• Excellent communication, interpersonal & organizational skills
• Strong sense of teamwork and willingness to support others in meeting group objectives
• Comfortable to work under pressure to meet short deadlines