Head of Proposition – Cyber & IT

About the job

How would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “World Class” in the Best Companies to work for Awards?

Due to our impressive consistent growth in the IT & Telecoms sector, we have a new exciting opportunity for a Head of Proposition, to own, develop and execute the implementation of a complete managed security product and services portfolio as well as the strategic development roadmap focused on mid-market and enterprise markets. 

This is a chance to break new ground and build something truly remarkable by leading important parts of the strategic development of a family-owned company that is experiencing organic growth surpassing all market expectations.

Where? Join our Technology Design Team

The Head of Proposition role will be responsible for:

• Leading the development, design and running of a complete portfolio and roadmap of Cybersecurity products and services.
• Leading the development and execution of go-to-market strategies for Cybersecurity and IT including pricing, positioning and promotional activities.
• Conducting structured, qualitative market research of demand by liaison with existing and prospective clients, vendors and industry thought leaders as well as own sources.
• Overall, being accountable for the design, delivery and success of the managed Cybersecurity portfolio too.
• Leading the continued development of the IT product and Service portfolio
• Supporting and educating the OPUS sales and pre-sales teams on all matters cybersecurity.
• Consulting various internal teams at OPUS on best practices for Managing IT and Cybersecurity
• Developing a world-class ITSM system stack and identifying opportunities for automation and optimisation.
• ·       Controlling all relevant continuous improvement initiatives including feedback loops with internal and external stakeholders

Salary £75-£90k DOE

25 Days Holiday + 8 Bank Holidays

Hybrid working – 2 days a week in our Reigate office

Other organisations may call this role Product and Proposition Manager, Senior Propositions Manager, Senior Propositions Development Manager, Senior Product Manager, Head of Product or Head of Service Design.

Who? are we looking for? 

We are seeking a Head of Proposition with:

• Minimum 5 years’ experience in service design and/or management within IT Managed Services organisation.
• Minimum 2 years’ experience in Managed Cyber Security product & service research and management
• Sound knowledge of product lifecycle management and associated cross-functional project management.
• Proven track record of successfully managing and launching complex products or services.
• Relevant cybersecurity certifications (e.g., CISSP, CISM, PMP) are highly desirable.
• Sound knowledge of the Cybersecurity service and product landscape.
• Extensive knowledge and experience with IT Managed Service systems and automation methodologies.

• A specialist in B2B cybersecurity and IT products and services for mid-market and enterprise
• Experienced in the ground-up development, building and running of new services including structured market research, development of go-to-market strategies, commercial modelling as well as operational implementation
• Continuously driven, ambitious and results focused. Strong self-starter. You are curious and challenge the status quo
• A preference of working in an ambitious, dynamic organisation with like-minded, driven people
• Natural leadership of action who thrives in an environment full of opportunity

What? can Opus offer you?

• Free daily breakfasts in the office
• Regular companywide events
• Monthly 'shining star' employee recognition awards
• Pension and life insurance
• Refer a friend scheme (£1,000)
• Mental health, financial and legal support
• Training and development plans
• Various annual volunteering opportunities
• Option to buy and sell holiday
• Employee Dream Ball - Quarterly chance to win £2.5k towards a dream

Culture is important to us as are our values

Work together to win together

Be brave and think differently

Own it and never give up

Strive to be the best

Stay curious and keep learning

Meet Opus

Established in 1992, Opus integrates best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while leveraging best of breed technology partners such as Microsoft, Mitel, 8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status. 

We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service.

We are a Disability Confident employer and Living Wage accredited.

https://www.opustech.co.uk/blog/best-companies-award/

Become part of our exciting success story