Dynamics 365 Administrator

About the job

How would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “World Class” in the Best Companies to work for Awards?

Join our Service Delivery Team

Working with our Business Analyst, you will be supporting the improvement of our business efficiency through analysis of internal processes aligning them with the capabilities of Microsoft Dynamics and associated tools.

Provide day to day support and administration for MS Dynamics 365 and our other business systems

This role will have accountability for the integrity of our business data

Management reporting using CRM dashboards and Power BI

Involvement in user acceptance testing, user training and development of associated training materials

Salary up to £50,000 DOE

25 Days Holiday + 8 Bank Holidays

Optional Hybrid working (3 days a week in Reigate)

Other organisations may call this role Systems Analyst (Dynamics 365), Microsoft Dynamics Specialist, Dynamics Administrator, Business Systems Administrator or ERP Administrator.

Who are we looking for?

We are seeking a logical problem solver with:

•    3 years as a Systems Analyst with experience in process optimisation

•    Exposure to Microsoft Dynamics 365 and ability to implement small changes

•    The ability to create reports using Power BI, Dashboards, Advanced Find & Report Builder (SSRS)

•    Experience working with cross functional teams including Project management and software development

•    The ability to identify and implement process improvements

•    Experience in digital transformation change management

•    Any knowledge of Union Street aBILLity, Hubspot, is desirable

What can Opus offer you?

•    Free daily breakfasts in the office

•    Regular companywide events

•    Monthly 'shining star' employee recognition awards

•    Pension and life insurance

•    Refer a friend scheme (£1,000)

•    Mental health, financial and legal support

•    Training and development plans

•    State of the art offices

•    Option to buy and sell holiday

•    Employee Dream Ball - Quarterly chance to win £2.5k towards a dream

Culture is important to us as are our values

Work together to win together

Be brave and think differently

Own it and never give up

Strive to be the best

Stay curious and keep learning

Meet Opus

Established in 1992, Opus integrates best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while leveraging best of breed technology partners such as Microsoft, Mitel, 8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status.

We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service.

We are a Disability Confident employer and Living Wage accredited.

Become part of our success story