Desk Based Account Manager

Nelson, Lancashire

Job summary

Daisy Communications
£25,000 OTC £1413
IT & Telecoms
Contract Type:
Full Time
Expiry Date:

About the job

Company Description

Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working.

We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.

Job Description

Location: Nelson (3 days office based 2 days WFH)
Salary: £25,000
Commission: £1413 OTC per month - uncapped
Working Hours: Monday - Friday 9:00 - 17:30 (37.5 hours)

Key Responsibilities:

  • To carry out proactive outbound management of your own customer base on behalf of Daisy to create value and build a strong relationship with your customer base.
  • To cross-sell and up-sell specific Daisy products and services to your existing customers, alongside winning new business.
  • Work towards set revenue and product targets and KPIs
  • Schedule and action all tasks to completion within specified timescales whilst ensuring all systems are kept fully updated for each action and point of customer contact.  
  • Collect and accurately log customer information.
  • Maintain a professional appearance, telephone manner and attitude at all times.


  • Recent sales or Account Management experience in a B2B environment.
  • Target & KPI driven.
  • Excellent communications skills; verbal and written. 
  • Ability to develop trusting relationships. 
  • Fast thinking and self-motivated.
  • Competent with Office 365 and CRM.

Additional information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.

Here are some of the benefits that we offer…

  • 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
  • Holiday purchase scheme
  • £500 referral scheme bonus
  • Professional development to help you achieve your personal goals
  • Eye care vouchers available and discounted Medicash membership
  • Sim deals for you and your family/friends
  • Access to discounts and savings at more than 1,200 retailers
  • An additional day off on your birthday or if you're getting married

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