Cloud & IT Senior Product Manager

Chorley and Home Based

Job summary

Elite Group
£70k + Bonus
IT & Telecoms
Contract Type:
Full Time
Expiry Date:

About the job

This role is a great opportunity for an experienced Cloud and IT Product Manager to take on coaching and mentoring a team to drive Elite to success. You’ll have excellent knowledge and understanding of Cloud-based solutions and products and use this to become a key senior member of the Elite team.

Reporting to the Commercial Director, key responsibilities of the role are as follows: 

• Provide hands-on leadership and direction to a team of Product professionals (2 direct reports).

• Manage and support a team of Product Managers within the IT portfolio, at different skill levels, to offer guidance, management, and best practices for the products they are responsible for.

• Be accountable and deliver the product plans and enhancements for your Cloud and IT products and support a team of Product Managers for the services they are responsible for through direct line management.

• Maximises Product margins through strong P&L management practices, with a focus on recurring revenue.

• Product Roadmap ownership, including feature and development lifecycle.

• Lead and develop the product roadmaps for all Technology products in conjunction with the Senior Management Team, Board and relevant Product Managers.

• Create and maximise relationships with strategic partners.

• Recommends the nature and scope of present and future product lines within IT and Cloud by reviewing product specifications and requirements, appraising new product ideas and/or product or packaging changes.

• Assesses market competition by comparing the company’s products to competitors’ products. Provides source data for product line communications by defining product descriptions and supporting the marketing communication objectives.

• Define with the relevant Sales Managers and suppliers’ incentives and measure the success to determine the most effective means of driving sales.

• Assesses product market data by meeting customers and strategic partners engaging with key industry bodies and events.

• Provides information for management by preparing short-term and long-term product penetration and forecasts.


• Brings new products to market by analysing proposed product requirements and product development programs, establishing projects with time schedules across the relevant business departments.

• Introduces and supports the marketing of new products by developing time-integrated go-to-market plans with sales, marketing, commercial and customer operations.

• Provide detailed product service descriptions and knowledge transfer to the business particularly sales and pre-sales.

• Determine product pricing in association with the Head of Commercial by utilising market research data; reviewing product cost base and sales costs; anticipating volume; costing special and customised orders.

• Complete operational readiness requirements through with key operations groups.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

• Provide strategic input into the company’s commercial business plan.

• Support the sales channels with high profile and high value customers.

• Maintain vendor accreditation requirements for all IT services and improve upon as agreed.

• Liaise with legal support team (internal and external) for supplier & vendor contract approval.

The person specification, skills, knowledge and competencies required for the role are as follows: 


• Experience in IT and Technology specifically within a Cloud and/or Managed Service Provider.

• Senior Product Management experience.

• Technical aptitude to rapidly understand how technology can enable product capabilities and features to drive business benefits for our customers.

• Capable of building excellent relationships with suppliers.

• Demonstrate creativity and ability to inform and challenge business decisions.

• Excellent communication skills, including verbal and written to all levels of business.

• Influencing & persuasion skills.

• Problem-solving ability.

• Creative thinking.

• Process-orientated.

• Ability to prioritise and deliver multiple projects in parallel, often with changing requirements and priorities.

• Good negotiation skills.

• Commercial awareness.

• Strong Data/Analytical focus - enjoys working with data to guide decision-making and comfortable analysing and gaining insights from data.

• A strong collaborator who can build an effective partnering network with key stakeholders to co-create and execute product developments.


• Recognised Product Management Qualification.

• Additional experience in Cloud Security software and services.

For more information about the company and our virtues, please look at the Job Spec attached. 

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