Billing Executive

About the job

We’re Pragma, a fast-growing multi-award-winning technology company. Think innovative tech and must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of flexible benefits.

This is an exciting opportunity to join our Billing Team within a dynamic technology business as we move into the next phase of high growth.

As a Billing Executive, you will gain an excellent opportunity to work in the heart of our business, within a friendly team that is delivering an industry-leading standard of support to our customers. Based in our purpose-built office in Washington, West Sussex, our Billing team are responsible for the delivery of our monthly customer invoices and analysing new and exciting commercial billing offers.

What you’ll do:

• Produce consolidated, highly accurate monthly billing information for our customers
• Import and reconcile vendor billing files and invoices
• Provide clear and concise reports and be able to demonstrate an understanding of the data contained
• Work with the team to analyse billing options, understanding impacts, and making recommendations to enable decisions to be made
• Apply problem solving techniques to day-to-day operations.
• Work with our customers on the phone and over email to build strong relationships and deliver excellent customer service

What you’ll have:

• A passion for technology and great customer service
• Excellent telephone manner and written communication skills
• Great attention to detail
• Good Excel skills
• Organised and motivated
• A team player & can-do attitude
• Ability to work using own initiative
• Effective multi-tasking

Desired skills:

• Previous experience in supporting and working with customers within a billing environment
• Excellent administration and numeracy skills
• Industry experience desired but not essential
• Passionate and driven
• Keen to learn and develop skills
• Proactive and hard working in your approach to work
• Great organisational skills and the ability to work under pressure
• Sense of humour

Salary is up to £25,000 depending on experience.

How to apply:

Please click the 'Apply' button to upload your CV and a short covering letter letting us know why you are the right person for this opportunity.

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Please Note:

Own transport is essential due to the rural location of our premises.

Office hours are: Monday – Thursday 9 am – 5.30 pm, and Fridays 9 am – 5 pm.

Please refer to our Privacy Policy for information on how we collect, share, store and use your personal data.